you received from the customer in the mail, and quick replies to email and Providing DJI with as much detail as possible can also speed up the diagnostic process, allowing them to return your repaired drone faster. Hello everyone. Reattach the 2 gimbal ribbon cables connections to the new Mavic Pro gimbal camera unit. Well, if salvageable, you need to get itrepaired of course. By sending Dronefly your craft for service and repairs, you pre-approve a charge of up to DJI Care Refresh - Support - DJI If your drone should fail due to defects of this nature, then you may have your drone repaired at no extra cost. How to Replace the Mavic Pro Gimbal Camera: Copyright 2023 Dronefly. With the Mavic Pro drone on its base remove the top 6 hex screws. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. DroneNerds.com is the largest UAV dealer in the United States and we are DJI's largest and most experienced authorized service center in the United States. Before attempting, be aware that you will need to scrape off some plastic adhesive that covers a couple screws. from them also. After checking out several I always get flac for telling you all this. This is a followed by a cost breakdown of the repairs that need to be made. The time frame in which they had it repaired We will also not be held liable Need an upgrade? Repair DJI Mavic Pro Gimbal - YouTube 8. Low level Beeping tone coming from M2 Pro. What are your options? $400 for repairs without additional authorization. shipping cost to U.S continental 48 states) service on time to repair, unresponsive, etc. SOLVED: Where to buy replacement parts - DJI Mavic Pro - iFixit will need to be approved by the customer. COVERAGE: Plan starts on the date of purchase. Pre-purchase a new one to save time None DJI Mavic Pro - Gimbal Camera (Refurbished) + $199.00 DJI Mavic Pro - Gimbal Camera + $269.00 Upgrade to rush service None Upgrade to Rush Service (same-day diagnosis, 1-3 day turnaround once received) + $100.00 Pre-Approve up to $400 additional parts budget Shipping time may also be subject to certain regulatory processes that are not within the control of DJI. We show you step by step on how to remove and replace the DJI Mavic Pro gimbal module. The official warranty of main parts can be extended to . The tiny notecard enclosed with the Mavic Pro is ridiculous as most people are more concerned with getting the UAV out of the box and figuring out how to fly. If you have only had your drone for a few days, and you are certain that your drone has not figured into any accidents or crashes, then chances are good that you can still claim drone repairs from your standard warranty. Buy Mavic Pro Assembly 4K Gimbal Camera Drone Repair Spare Parts Compatible with DJI Mavic Pro Quadcopter Replacement Accessories: Quadcopters & Multirotors . Gimbal damage,repair costs | DJI FORUM Follow along with the video below to see how to install our site as a web app on your home screen. Remove the two 5mm JIS #000 screws from the gimbal board by turning the screwdriver counterclockwise. (Includes return Place the new gimbal in the front housing, feed the white connector plug up through the mounting plate. Gently remove the power cable connector located to the left, behind the gimbal board, by pulling up on the white base. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. Don't worry, labor is included in the original repair service purchase. Crashing a DJI drone is especially painful for owners, considering how expensive and high-end DJI drones can be. It is probably broken. If the cost of necessary parts is greater than $400, a repair technician will contact you to discuss and approve before proceeding with the repair. Cosmetic and protective parts such as covers and stickers are very cheap, but damage to your drones camera and gimbal assembly can cost several hundreds of dollars to repair. You must have JavaScript enabled in your browser to utilize the functionality of this website. This warranty comes with all newly purchased DJI drones, even refurbished units, if they are purchased directly from DJI or from authorized retailers. able to refund the service fee. Are you getting an ESC Status Error or Motor Current Error? I woul like to get people's opinion on this, did this happen to any you? Qty: 1 Buy Now Payment Secure transaction Ships from MeWay Sold by MeWay Returns I think DJI should add a secondary plan at $299 US for people who don't read the little blue notecard when they first open the box. We will fix your drone and do a test flight to confirm. Call Us! Of course one of the first things you want to know is what youre looking at in terms of Mavic Pro repair cost, and exactly how much it will take to get you back in the air as soon as possible. The last item is particularly important, as a claim of product defect means that DJI will need to do data analysis of your drone. The standard warranty guarantees that you received your DJI drone free from manufacturing or material defects. JavaScript seems to be disabled in your browser. Remove the six 5mm 1.5 Hex screws that are under the panel pieces by turning the screwdriver counterclockwise. Remove the two 5mm 1.5 Hex screws near the gimbal case by turning the screwdriver counterclockwise. Follow this guide to remove the gimbal/camera of the DJI Mavic Pro M1P. Upon receipt, DJI will conduct a detailed assessment of your drone. Note: This feature currently requires accessing the site using the built-in Safari browser. If portable, drops, spills and cracked screens due to . Remove the two 4mm 1.5 Hex screws near the gimbal case by turning the screwdriver counterclockwise. Repair Service For Mavic Pro and Mavic Pro Platinum. Chris Hunt - Our goal is to provide you and your drone with expert service while getting you back in the air as fast as possible. Get ready to have your mind expanded by the possibilities and taste a bit of the future before everyone else. You will not need to contact DJI Care repeatedly whenever you find yourself wondering how the repair process is going. If any major problems are found during this period, you have the option of shipping the drone back for DJI to do re-work. After you have provided all the details of your product, you will need to provide your shipping address and pick a service center you would like to send your drone to. . fireworks display. Any approved or pre-approved repair service is non-refundable. 805-480-4033 | Live Chat (M - F 7a-5pm PST), TOP PRODUCTS: DJI M300 RTK MATRICE 210 MAVIC 3 ENTERPRISE DJI ZENMUSE H20T. I also crashed into the side of the house, some vacuum pulled it quickly too close, nothing broke, but I kept receiving 'Gimble vibration". We do not fix water damage or flyaway units. We show you step by step on how to remove and replace t. How much did you pay? Drone4y Repair Refund for water damage or flyaway is adjusted to $50. Here is a link to the cable: Flexible Gimbal Flat Ribbon Flex Cable layer For DJI Mavic Pro | eBay DJI Mavic Pro Gimbal Repair Service (Gimbal Motor Overloaded Error 1-Year Plan 2-Year Plan. DJI Mavic Pro & Platinum Repairs$149 Flat Cost | Dronefly One of the most common types of repairs is a Mavic Pro gimbal replacement. Pull the cord and micro controller board away from the front of the DJI Mavic Pro using tweezers. May 29, 2019 1 Review $149.00 Repair Service for DJI Mavic Air 2S Rating: 2 Reviews $149.00 Repair Service For Mavic Pro and Mavic Pro Platinum Rating: 60 Reviews $149.00 Repair Service For Mavic 2 Pro and Zoom Rating: 19 Reviews $149.00 Repair Service for DJI Air 2S R/C $99.00 Repair Service for Phantom 4 Pro+ R/C $99.00 Repair Service for DJI Mavic Pro R/C https:/www.dronefly.comClick through the links below for more info about these new enterprise products:Matrice 30T:https://www.dronefly.com/dji-matrice-30t-drone.htmlMatrice 30:https://www.dronefly.com/dji-matrice-30-drone.htmlZenmuse H20Nhttps://www.dronefly.com/dji-zenmuse-h20n.htmlDJI Dock:https://www.dronefly.com/dji-dock.htmlCHECK OUT OUR OTHER VIDEOS All About The Autel Evo II Drone Lineup https://youtu.be/cg0L3F-_Zoc Which Payload Is Better? Don't despair! It also assumes that the drone was operated within normal use as defined by the product manual, the drone specifications, or any official communication from DJI. You will also need to provide the circumstances surrounding the failure of the drone where and when it happened, and what abnormal conditions you observed. What exactly does the standard warranty cover? Community Rules - Terms of Service - Privacy Policy, Manage Email Subscriptions - Premium Pilot Upgrades, Friendly, Helpful & Knowledgeable Community. If you accept the quote, our team will fully repair your multicopter and test fly it, before returning it to you with a clean bill of health and a guarantee on our repair work. Flip the drone back over so the upper shell is facing up. If you plan to use the benefits of your DJI Care or DJI Care Refresh policy, then you must contact DJI Care immediately and they will be glad to assist you. Merci pour cette tuto qui ma permis deffectuer la manipulation sans problme. DJI P1 vs L1 Breakdown https://youtu.be/8Vn4fytLmV4 Check Out The New DJI Mavic 3 https://youtu.be/B6sRe1ox90gFOLLOW US ON SOCIALGet updates or reach out to Get updates on our Social Media Profiles! Facebook: https://www.facebook.com/Dronefly/ Twitter: https://twitter.com/dronefly?lang=en Instagram: https://www.instagram.com/dronefly/DRONEFLY#drones#dronefly#dronerepairRelated Searches:the drone repairing videos a drone repairing video short video on drone repairing replace drone camera video how to replace the drone camera JavaScript seems to be disabled in your browser. Crashed your Mavic? diagnosed. Call Us! Repair Drone Functionality Repair Drone Functionality & Cosmetic Damage Gimbal broken? (Includes return shipping cost to domestic 48 states) DJI should have a large card explaining the refresh policy and cost. lot of research on each of the authorized resellers and DroneNerds showing pics of what was received. DJI has authorized service centers in more than 100 countries, so theres a very good chance that you can find one near you. within 7 days of receiving the item. Note: This feature currently requires accessing the site using the built-in Safari browser. DJI Mavic Pro Gimbal Camera Repair - Dronefly Blog STEP 5: Fine-Tuning & TestingBefore sending out your repaired drone, we make sure all of the firmware is updated and sensors are calibrated before taking your drone up for a thorough test flight to ensure your drone is in peak condition. Remove the one 5mm JIS #0 screw from the small micro controller board at the front of the DJI Mavic Pro by turning counterclockwise. We break down the most common out-of-warranty repair costs so you can have a little better idea as to what kind of costs you can expect. As mentioned, it only covers product failure due to manufacturing or material defects. As expected, the cost of repairing your drone will depend based on which component was damaged. Lucky there were some photos posted and explained the 'cushion'. With the excellent 20MP Four Thirds main . My drone was For instance, repairing the main control board of the Mavic Pro will cost $288 while the gimbal camera and gimbal arm will cost $159. Our knowledgeable and experienced technicians will diagnose your aircraft to understand what will be needed to repair your aircraft. In this tutorial, we show the necessary steps to replace the DJI Mavic Pro camera module. 6 Great Options (plus Pros and Cons of Each), Drone Roof Inspections: The Complete Guide, Best Photography Drones of 2021: A Photographers Review, Phantom 3 Standard Flexible Gimbal Flat Cable, Phantom 3 Standard RC Top Cover (Left&Right Antennas), Phantom 3 Flexible Gimbal Flat Cable (Pro/Adv), Phantom 3 Advanced Gimbal Video Downlink Main Board, Phantom 3 Monocular Vision Positioning Module, Phantom 3 remote controller bottom shell component (CN), Phantom 3 Professional Gimbal Yaw-axis Video Downlink Main Board, Phantom 3 SE Gimbal and Camera (Excluding SD Card), Aircraft Body Main Controller Board Bracket, Phantom 3 Flexible Gimbal Flat Cable (Pro/Adv/4k), Phantom 3 4K Flight Controller Main Board, Phantom 3 Airframe Main Controller Board Bracket, Phantom 4 Camera Main Board (AU, CN, JP, KR, TW), Phantom 4 Downward Vision_Right Module V2, Forward and Rearward Vision Cover (Left/Right), Front Aircraft Arm Module (Right)(Damage assess the small components and replace the large module), Front Aircraft Arm Module (Left)(Damage assess the small components and replace the large module), Rear Aircraft Arm Module (Right)(Damage assess the small components and replace the large module), Rear Aircraft Arm Module (Left)(Damage assess the small components and replace the large module), Aircraft Core Board Module(Damage assess the small components and replace the large module), Gimbal Axis Arm Module(Damage assess the small components and replace the large module), Remote Controller Core Board Module(Damage assess the small components and replace the large module), Mavic Mini Intelligent Flight Battery (Non-Japanese Version), Mavic Mini Intelligent Flight Battery (Japanese Version), Mavic Mini Aircraft & Gimbal and Camera & Propellers(FCC), Mavic Mini Aircraft & Gimbal and Camera & Propellers(CE) (Non-Japanese Version), Mavic Mini Aircraft & Gimbal and Camera & Propellers(CE) (Japanese Version), Remote Controller Left Control Stick Module, Remote Controller Right Control Stick Module, Remote Controller Battery (Global Version), Mavic 8330 Quick-release Folding Propellers, Middle Frame Semi-finished Product Module, 4.7 Inch Quick-Release Folding Propeller Mounting Plate (CW/CCW), 4.7 Inch Quick-Release Folding Propellers (CW/CCW), LED Cover Mounts (Front Right and Rear Left), Gimbal Vibration Absorbing Board (Plastic), Inspire 1 Sweepback Right External Arm (Plaid), Inspire 1 Sweepback Left External Arm (Plaid), Inspire 1 Sweepback Main Arm Right (Plaid), Inspire 1 Sweepback Main Arm Left (Plaid), Inspire 1 1345S Quick Release Propeller Kit, RC Top Shell (Including Dial, Record, Shutter Button), Sweepback Left/Right Arm Module (Including Left&Right Main Arm & Left&Right External Arm), Gimbal Vibration Absorbing Board & Cable (Virtual Layer), Upper Shell & Infrared Sensing System & Button Module, Lower Shell & Downward Vision Board & Fan Module (Included Lower Shell Module & Downward Vision Board & Downward Fan & Flight Controller Fan), Battery Compartment & Battery Interface Board Module (Including Interface Board & Mounting Plate), Remote Controller Mobile Device Holder (Grey), Remote Controller Connection Cover Module, Free (DJI typically replaces these instead of repairing. Copyright 2023 Dronefly. the repair. Similar situation happened to by Mavik Pro. The final repair balance must be paid by the customer within 14 days of completing 877.299.1075 | (Mon - Fri 7am - 5pm PST), TOP PRODUCTS: DJI M300 RTK MATRICE 210 MAVIC 3 ENTERPRISE DJI ZENMUSE H20T. This step will add 3 to 5 days to the turnaround time of the service. This is typically completed in just 2 to 3 days but will take longer if you requested for data analysis. Mavic Air 2 died in the air, damaged what to do next? Anyway, I took it to my local oficial DJI store, and they said that it could be just the ribbon cable. Fortunately, DJI runs a very systematic and customer-friendly process for drone repairs. 1. Repair costs at DJI | DJI Mavic, Air & Mini Drone Community So, what kind of costs should you expect if you need to repair your DJI Inspire or fix up your Mavic Pro? 14. DJI might ask you to send the drone even if it is to refresh the firmware so make sure you . NOTE: Mavic Air repairs can be found HERE. I enjoy running when I'm not thinking about tech. Please do not ship us damaged lipo batteries. &&^& u, James - DJIC Mavic pro Camera gimbal repair - YouTube Allow those that have gotten repairs done to post the costs so if someone has something wrong they can get an idea of repair cost. The Mavic Pro houses a stunning 12MP camera with a 1/ 2.3" sensor. DJI Mavic Pro Gimbal Failure (& How to Fix It) - Droneblog If you approve the repairs, we will complete them and also update all firmware, re-calibrate your vehicle, and test fly it before sending it back to you. to me that you should buy from a company that actually builds, flies and Return shipping is included. 3. DroneNerds' skilled repair engineers were trained at the DJI facility and can get your craft back in the air in no time. phantom 3 Pro. Home / Service / Inquiry.