sophos xg firewall reports guide v18

New advanced options for IPSec remote access, Sophos Connect downloads enabled from the user portal, Enforcement of TLS 1.2 for SSL site-to-site and remote access VPN tunnels, A new option for Synchronized App Control to automatically clean up discovered apps over a month old, Support for new AWS instances (C5/M5 and T3), Virtual WAN zone support on custom gateways for post deployment single arm usage, Group firewall management via the Partner Dashboard, Multi-firewall reporting across firewall groups, Save, schedule, and export reports from Sophos Central, Stronger password hash algorithm (requires a password change), Auto web-filtering of Internet Watch Foundation (IWF) identified sites containing child sexual abuse, Support for creating users with UPN format for RADIUS authentication. Using the interactive dashboard, they can drill down into the syslog data for a granular view that is presented in a visual format for easy understanding. When not evangelizing Sophos network security products, Chris specializes in providing advice and insight into the latest threats and network protection technologies and strategies. Subscribe to theXG Blogfor the latest news and releases,get expert answersto your technical questions, and find useful Community-created content in our Recommended Reads section! Good to know improvement in V18, but still insufficient compared to market trend. Now is the perfect time to upgrade. Sophos has long been at the forefront in the battle against new and unknown threats, and this is most clearly demonstrated through the innovative features in our Intercept X endpoint protection. Make sure you bookmark the Selling Sophos Firewall page in the Sophos Partner Portal for easy access to all sales tools onXG Firewall. But what advantages if offers your customers? Did you know that we released a new version of our Sophos Firewall OS? Not only did we see the value in all of the enhancements, it gave us the confidence to upgrade 200 firewalls across our various customers immediately after it was available., All I can say is my goodness its fast much better performance., I like it. If youre not running the latest v18 firmware on your firewall youre missing out on a ton of new capabilities and dozens of resolved issues. Please let us know if you have any comments or suggestions. ERROR Aug 24 09:21:06 [reportdb:1612]: do_start: service failed to start. Sophos XG Firewall includes an all-new powerful but intuitive NAT capability for source NAT (SNAT), destination NAT (DNAT), and other network translation tasks that actually makes NAT easy. Always use the following permalink when referencing this page. XG Home Edition v18 - ReportDB Dead - Discussions - Sophos Firewall If youre a Sophos Managed Threat Response Advanced customer with XG Firewall and Sophos Central Reporting enabled, your firewall will automatically begin feeding ATP and IPS events to our MTR analysts to enhance threat hunting and investigations for your organization starting on March 5th. Secondly this release unifies our approach to public cloud security on both AWS and Azure platforms. Thanks Nilesh, probably best if I only follow one troubleshooting process at a time - so I'll just see how I get on with Yash before I give your suggestions a try :) Cheers. When not evangelizing Sophos network security products, Chris specializes in providing advice and insight into the latest threats and network protection technologies and strategies. XG Firewall v18 DPI, FastPath and SSL Engine Optimization. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Subscribe to get the latest updates in your inbox. Linked NAT and firewall rules are still supported for those who prefer that model, but we strongly encourage you to explore the benefits of the new NAT rule scheme and the tools provided. Creating reports on the topics that are important to you should be easy. Thanks for the logs and requested information gavo_nz. I know there is a challenge in creating individual NAT rule for every port of TCP & UDP. Thanks again for your help, it is much appreciated. And with CFR it is. One of the more exciting enhancements in v18 adds is Central Firewall Reporting (CFR), Sophos' new cloud-based reporting tool. ERROR Aug 24 09:21:06 [reportdb:1612]: execute_prepare_query:DB handle returned from perl is not OK. ERROR Aug 24 09:21:06 [reportdb:1612]: get_query_status: DB has returned error code: 1, ERROR Aug 24 09:21:06 [reportdb:1612]: get_query_status:Query Error: FATAL: could not open file "base/16386/11811": No such file or directory. The previous information we provided in which we stated that some older models would be limited beyond v18 is no longer valid. We would be happy to hear your feedback! If there are no new commands this release, we will implement this for the next release (if there are any new commands). Home Sophos Firewall: Add custom view for reports KB-000035778 Apr 04, 2023 0 people found this article helpful Note: The content of this article is available on Sophos Firewall: Add a custom view. MESSAGE Aug 24 09:21:23 [reportdb:1612]: do_waitpid: Service with pid 29617, exited with status 0. New Sophos Support Phone Numbers in Effect July 1st, 2023. aborting!MESSAGE Aug 24 09:21:06 [reportdb:1612]: do_stop(): status = RUNNINGMESSAGE Aug 24 09:21:06 [reportdb:1612]: do_waitpid: Service with pid 29566, exited with status 0.ERROR Aug 24 09:21:06 [reportdb:1612]: do_start: service failed to startERROR Aug 24 09:21:23 [reportdb:1612]: execute_prepare_query:DB handle returned from perl is not OK.ERROR Aug 24 09:21:23 [reportdb:1612]: get_query_status: DB has returned error code: 1ERROR Aug 24 09:21:23 [reportdb:1612]: get_query_status:Query Error: FATAL: could not open file "base/16386/11811": No such file or directoryERROR Aug 24 09:21:23 [reportdb:1612]: csc_prep_query: execute_prepare_query failed for SELECT txid_current().ERROR Aug 24 09:21:23 [reportdb:1612]: execute_prepare_query:DB handle returned from perl is not OK.ERROR Aug 24 09:21:23 [reportdb:1612]: get_query_status: DB has returned error code: 1ERROR Aug 24 09:21:23 [reportdb:1612]: get_query_status:Query Error: FATAL: could not open file "base/16386/11811": No such file or directoryCRITICAL Aug 24 09:21:23 [reportdb:1612]: csc_prep_query: execute_prepare_query failed for Execute Query.ERROR Aug 24 09:21:23 [reportdb:1612]: do_prep_query: Failed PREPSTMT: 'alter database iviewdb set timezone to ? Config DB version: 18.034Signature DB version: 18.034Report DB version: 18.031. (See: community.sophos.com//121502. Save my name, email, and website in this browser for the next time I comment. Sophos XG Firewall Web Interface . HiI have just spoken to the person who documents the CLI guide, and they would like to ask which new CLI commands you are referring to for this release. Request to follow the steps below and share session output here or in DM. Depending on your previous NAT utilization and firewall rule structure, many of the SNAT rules for LAN to WAN traffic may now be redundant. MESSAGE Aug 24 09:21:06 [reportdb:1612]: do_stop(): status = RUNNING. Sandstorm has also gone through significant enhancements. Mar 11, 2022 Reports help you analyze traffic and threats and in regulatory compliance. Multiple site enterprises are also well catered to. For example, to reach the High . Look for CFR Premium to launch in the coming months. Once in Ubuntu, open a terminal/command prompt window and enter the following: 4. You also get rich on-box reporting and the option to add Sophos iView for centralized reporting . Why not upgrade now? Please refer to the documentation for more information on how to apply firmware updates. Sophos (XG) Firewall - Sophos Product Support and Documentation is there a plan for CFR to be hosted on premise? For example, creating a port forwarding or DNAT rule has never been easier, thanks to the new server access assistant wizard. Please note that iView EoL is scheduled for December 31st, 2020. Adding your firewalls into Sophos Central couldnt be easier, simply navigate to the Central Synchronization screen via the main menu on your XG Firewall, enter your credentials, and turn on Sophos Central Services. You can check the output of'less /log/garner.log.0' to see if it shows memory corruption on garner, as below: ERROR[4120435520]: SSL_read failed ret:5*** Error in `garner': double free or corruption (!prev): 0xf331bc68 ****** Error in `garner': malloc(): memory corruption: 0xf331c1a0 ***. I havent logged on since I did the upgrade fromSFOS 18.0.4 MR-4 to SFOS 18.0.5 MR-5-Build586 a few weeks ago - at the time of the upgrade I didn't notice a problem after the firewall restarted - so not sure if this is related or not. Sophos Firewall XG Firewall v18 is here, and with it comes a slew of terrific new features that address the visibility, protection, and performance problems organizations face every day. pease edit your post and remove your serial number. But it doesnt have to be. In addition to the above, these capabilities have been added in other v18 maintenance releases: VPN and Sophos Connect Remote Access Client. Thats right folks, XG V18 is out! Report Database has not migrated to latest one which is 18.034. If a post solves your question, use the 'Verify Answer' link. Sophos Firewall: Add custom view for reports Firstly, remember that the virtual endpoints are covered with our award-winning Intercept X protection suite, leading to a high rate of conviction. Your email address will not be published. show network mtu-mss Port1. Powered by SophosLabs and SophosAI a global threat intelligence and data science team Sophos cloud-native and AI-powered solutions secure endpoints and networks against never-before-seen cybercriminal tactics and techniques. XG V18 brings the best of this technology and incorporates into the network layer, making the XG a more compelling purchase, either standalone or as part of a layered defense strategy. No, CFR is designed for use on Sophos Central. Armed with deeper analytics, they can implement policy changes to drive efficiencies that enhance productivity while also protecting against cyber threats. Subscribe to get the latest updates in your inbox. For example: a file lacking an icon or packed in a particular way. SOPHOS PRODUCT, COMPANY, AND RESEARCH UPDATES, 1997 - 2023 Sophos Ltd. All rights reserved, Xstream architecture, DPI engine, and TLS inspection, Xstream TLS Inspection for a modern encrypted Internet, FastPath Application Acceleration and SD-WAN Routing, Zero-day threat and ransomware protection, Switching to Sophos Central for Firewall Management, IDC MarketScape names Sophos a Leader in UEM for SMB for the second year in a row, Sophos Product Lifecycle Update April 2021, G2 Names Sophos a Leader for Endpoint Protection, EDR, XDR, Firewall, and MDR, XG Series Hardware Lifecycle: Promos Now Valid for Renewals, A huge 50% increase in concurrent IPSec VPN tunnel capacity, Port 443 sharing between SSL VPN and the Web Application Firewall (WAF), IPSec provisioning file support for remote access vis Sophos Connect v2.1, Integration with Azure Active Directory (, Form enhancements for creating certificate signing requests and certificates, Upload/download support for PEM format certificates, Enhanced workflows for certificate management, Enhanced registration and de-registration in high-availability (HA) installations, Missing Heartbeat enhancements to reduce notifications sent for intended/expected changes in endpoint status, Improved FastPath support for active-passive pairs, HA support in AWS using the AWS Transit Gateway, Setup, reliability and stability enhancements, A huge increase in SSL VPN connection capacity (up to 3-6x), Remote access IPSec policy provisioning with Sophos Connect v2.1. Its extremely flexible, and its included for free on any XG Firewall capable of running the v18 firmware. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Subscribe to get the latest updates in your inbox. Read on to find out. SOPHOS PRODUCT, COMPANY, AND RESEARCH UPDATES, 1997 - 2023 Sophos Ltd. All rights reserved, Support for Apple Silicon (M1 series) hardware Processor in Sophos Endpoint protection & macOS 11 Support Update, Sophos Product Lifecycle Update February 2021, G2 Names Sophos a Leader for Endpoint Protection, EDR, XDR, Firewall, and MDR, XG Series Hardware Lifecycle: Promos Now Valid for Renewals. The new NAT capabilities are both powerful and easy to use. show routing sd-wan-policy-route reply-packet Disk space is all good on the box. To learn more about how to make the most of the new NAT rules in XG Firewall v18, watch this helpful how-to video, which is also conveniently linked right from the top of the NAT rules screen in the product. I will let you know when this is done and I will send a link. Do I have a good understanding of the user activities, applications, network events, risks, and performance in our security environment? New Sophos Support Phone Numbers in Effect July 1st, 2023. You might be asking now why is this? And rightly so. Thanks. 1997 - 2023 Sophos Ltd. All rights reserved, A full list of recommended community articles on v18, Making the most of XG Firewall v18 Part 4, Making the most of XG Firewall v18 Part 3, Making the most of XG Firewall v18 Part 2. Even bigger, however, is a new reporting service with more features and built-in reports. XG Firewall v18 also includes support for all new central management, reporting, and deployment options launching on Sophos Central next week: In addition, there are also a ton of other new features that will enhance your protection, visibility, management experience, and network versatility: As usual, this firmware update is no charge for all licensed XG Firewall customers. Just wondering if anyone had any thoughts on how to resolve. Flushing device reports from CLI : https://support.sophos.com/support/s/article/KB-000035779?language=en_US. View the full release notes on the Sophos Community Blog. Traffic visibility has always been a challenge in a world where the number of applications continues to grow, and those applications constantly change and evolve. Apr 06 2021 By Chris McCormack What's New in v18 MR5: VPN Enhancements A huge 50% increase in concurrent IPSec VPN tunnel capacity across the line Shall we have a look at a few of those challenges? MESSAGE Aug 24 09:21:06 [reportdb:1612]: do_waitpid: Service with pid 29566, exited with status 0. ERROR Aug 24 09:21:23 [reportdb:1612]: do_real_start: after_start failed. Save my name, email, and website in this browser for the next time I comment. Your browser doesnt support copying the link to the clipboard. XG Home Edition v18 - ReportDB Dead gavo_nz over 2 years ago Hi, When I logged into my XG Home Edition tonight I noticed the console had flagged the ReportDB service as dead. Hi CdnWolf, please download the latest installer via your MySophos account. 1997 - 2023 Sophos Ltd. All rights reserved, Xstream architecture, DPI engine, and TLS inspection, Xstream TLS Inspection for a modern encrypted Internet, FastPath Application Acceleration and SD-WAN Routing, Zero-day threat and ransomware protection, Switching to Sophos Central for Firewall Management, What to expect when youve been hit with Avaddon ransomware, A huge 50% increase in concurrent IPSec VPN tunnel capacity, Port 443 sharing between SSL VPN and the Web Application Firewall (WAF), IPSec provisioning file support for remote access via Sophos Connect v2.1, Integration with Azure Active Directory (, Form enhancements for creating certificate signing requests and certificates, Upload/download support for PEM format certificates, Enhanced workflows for certificate management, Enhanced registration and de-registration in high-availability (HA) installations, Missing Heartbeat enhancements to reduce notifications sent for intended/expected changes in endpoint status, Improved FastPath support for active-passive pairs, HA support in AWS using the AWS Transit Gateway, Setup, reliability, and stability enhancements, A huge increase in SSL VPN connection capacity (up to 3-6x), Remote access IPSec policy provisioning with Sophos Connect v2.1. ERROR Aug 24 09:21:23 [reportdb:1612]: csc_prep_query: execute_prepare_query failed for SELECT txid_current(). An updated graphic and model-by-model lists are provided below. ', Please capture the output of the following commands from the CLI console. The following sections are covered: Reference points Supported migration from 17.5 to 18.0 Upgrade from a base version and hardware limitations Firmware roll back / switch Backup / Restore Changes after upgrading to v18 Product and Environment CRITICAL Aug 24 09:21:23 [reportdb:1612]: csc_prep_query: execute_prepare_query failed for Execute Query. Config DB version: 18.034 Signature DB version: 18.034 Report DB version: 18, Please follow this link "on-box reporting issues", SFVH_SO01_SFOS 18.0.5 MR-5-Build586# csc custom debug, SFVH_SO01_SFOS 18.0.5 MR-5-Build586# service reportdb:start -ds nosync, SFVH_SO01_SFOS 18.0.5 MR-5-Build586# df -kh, Filesystem Size Used Available Use% Mounted on, /dev/content 20.8G 558.1M 20.2G 3% /content, SFVH_SO01_SFOS 18.0.5 MR-5-Build586# tail -30 /log/reportdb.log, 29193 2021-08-23 21:19:25.063 GMTLOG: database system was shut down at 2021-08-23 21:19:09 GMT, 29192 2021-08-23 21:19:25.067 GMTLOG: database system is ready to accept connections, 29197 2021-08-23 21:19:25.067 GMTLOG: autovacuum launcher started, 29205 2021-08-23 21:19:26.166 GMTFATAL: could not open file "base/16386/11811": No such file or directory, 29206 2021-08-23 21:19:26.168 GMTFATAL: could not open file "base/16386/11811": No such file or directory, 29192 2021-08-23 21:19:26.181 GMTLOG: received fast shutdown request, 29192 2021-08-23 21:19:26.181 GMTLOG: aborting any active transactions, 29197 2021-08-23 21:19:26.181 GMTLOG: autovacuum launcher shutting down, 29194 2021-08-23 21:19:26.181 GMTLOG: shutting down, 29194 2021-08-23 21:19:26.192 GMTLOG: database system is shut down, 29567 2021-08-23 21:21:05.611 GMTLOG: database system was shut down at 2021-08-23 21:19:26 GMT, 29566 2021-08-23 21:21:05.614 GMTLOG: database system is ready to accept connections, 29571 2021-08-23 21:21:05.615 GMTLOG: autovacuum launcher started, 29576 2021-08-23 21:21:06.714 GMTFATAL: could not open file "base/16386/11811": No such file or directory, 29577 2021-08-23 21:21:06.716 GMTFATAL: could not open file "base/16386/11811": No such file or directory, 29566 2021-08-23 21:21:06.729 GMTLOG: received fast shutdown request, 29566 2021-08-23 21:21:06.729 GMTLOG: aborting any active transactions, 29571 2021-08-23 21:21:06.729 GMTLOG: autovacuum launcher shutting down, 29568 2021-08-23 21:21:06.731 GMTLOG: shutting down, 29568 2021-08-23 21:21:06.740 GMTLOG: database system is shut down, 29618 2021-08-23 21:21:21.902 GMTLOG: database system was shut down at 2021-08-23 21:21:06 GMT, 29617 2021-08-23 21:21:21.905 GMTLOG: database system is ready to accept connections, 29622 2021-08-23 21:21:21.905 GMTLOG: autovacuum launcher started, 29626 2021-08-23 21:21:23.004 GMTFATAL: could not open file "base/16386/11811": No such file or directory, 29627 2021-08-23 21:21:23.006 GMTFATAL: could not open file "base/16386/11811": No such file or directory, 29617 2021-08-23 21:21:23.019 GMTLOG: received fast shutdown request, 29617 2021-08-23 21:21:23.019 GMTLOG: aborting any active transactions, 29622 2021-08-23 21:21:23.019 GMTLOG: autovacuum launcher shutting down, 29619 2021-08-23 21:21:23.020 GMTLOG: shutting down, 29619 2021-08-23 21:21:23.029 GMTLOG: database system is shut down, SFVH_SO01_SFOS 18.0.5 MR-5-Build586# tail -n 500 /log/csc.log |grep -i "reportdb", DEBUG Aug 24 09:21:05 [reportdb:1612]: read_packet: read() 52 bytes from listener, MESSAGE Aug 24 09:21:05 [reportdb:1612]: Toggling log level to: WARNING, MESSAGE Aug 24 09:21:05 [reportdb:1612]: {"reportdb":{"method":"service","name":"reportdb:start","version":"1.2","type":"text","length":0}}.
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