If you have asked to collect the products from Our Swarovski Stores, you can collect them from Us at any time during the opening hours of the relevant Swarovski Stores. From October 2021 onwards, we can only sellSwarovski crystalsto customers that have been approved by Swarovski. I purchased 2 pairs of these for my daughters for last Christmas. When you use this Website, you are responsible for maintaining the confidentiality of your access information and for restricting access to your computer. Automated decision-making is the process of making a decision by automated means without any human involvement. 2023 Bluestreak Crystals. See the Klarna Terms of Use for more information. This is because there is no finished product and crystals are applied as part of a service. These general terms and conditions and any policies or documents to which a link is provided herein (hereinafter referred to as the GTCs) apply to all orders through https://www.swarovski.com/en-US/# (the "Website") mobile websites, and applications owned by and / or operated by or on behalf of Swarovski Canada Limited Swarovski Digital Business USA Inc. (hereinafter referred to as Swarovski / We / Us / Our). If you wish to cancel your order or return the Product for a refund, see Section 7 below and further information on our Returns and Exchanges cancellation page here or contact Our Customer Service via email: customer_service_us@swarovski.com.
We can only provide you with access to purchase Swarovski Crystals from us once the onboarding process with Swarovski is complete and a Global Sourcing Key (GSK) has been assigned to your business. 12.10. Unique products: In some countries, we offer Alipay as a payment option. Click & Collect As part of the application process there are some key questions that help confirm if your brand or business meets the requirements: We receive frequent applications from companies wishing to purchase Swarovski Crystals, this is because the rules may be strict, but the quality of the crystals you can then use in your products, will be the best.
If any court or relevant authority decides that any of them are unlawful, the remaining sections will remain in full force and effect. I reached out to customer service and no reply to date. To help you find the correct size, we have created this, If your recent order did not qualify for the promotion, please check the promotion Terms & Conditions to ensure that the item you ordered was not excluded from the promotion., Swarovski runs sale promotions throughout the year, to stay up to date, we recommend signing up to our newsletter. I hated returning them but they would not stay in my ear. In addition,we are now permitted to hold stock of Swarovski Crystals and can dispatch orders much faster. ou confirm that the credit/debit card that is being used is yours and is valid, and that all the credit/debit details you provide to Us, including payment information, name, and address details, are complete, correct, and accurate. However, in case you choose to return any items purchased as a bundled set, note that Swarovski will adjust the promotional price by charging you the regular price for the remaining items that you purchased as part of the bundle. Swarovski reserves the right to limit the number of Products (or the number of a particular SKU) that may be sold to you. Sign up to the Swarovski Club today and receive 10% off* on your next online purchase (full-price items only). You agree to inform Us immediately at customer_service_us@swarovski.com if you become aware of or suspect any unauthorized use of your password or if your password becomes available to an unauthorized party. If you choose the Click & Collect option, title in the Products will pass to you at the date and time of collection of such Products in the designated Swarovski Store following receipt of payment. Nevertheless there are changes in the operating model that will affect us. Your Product(s) will be delivered to the delivery address you provide by Our contracted delivery service. message_en: messagesEN Apply online today and carry on purchasing Swarovski Beads and Crystals for your business. This Website may only be used by persons residing in the USA. Nestled between the Alps of Austria and armed with his new patented hydroelectric grinding technology, Swarovski has made constant efforts to stay at the heart of glass cutting progress and the goal was ambitious. }, (ii) in the event you have selected the option Click & Collect where this service is available - (as described in Section 3.4. GENERAL If the performance of any of these GTCs or any obligation hereunder by Swarovski is prevented, restricted, delayed or interfered with by reason of: (i) fire, flood, earthquake, explosion or other casualty or accident or act of God; (ii) strikes, labor disputes, embargoes or transportation delays; (iii) war, terrorism, riots, civil disorder or other violence; (iv) any law, order, proclamation, regulation, ordinance, demand, requirement or act of any governmental authority; (v) delay or nonperformance of suppliers or carriers; (vi) lack of or inability to procure supplies, materials or services; (vii) epidemics; pandemics; communicable disease emergencies; or (viii) any other cause beyond its reasonable control, to the extent permitted by applicable law, it shall be excused from such performance to the extent of such prevention, restriction, delay or interference. To clean the armoring, or the exterior, its recommended that you use the Soap & Brush cleaning kit that has been developed for our optical products. Is my Swarovski Optik warranty still valid? The arbitration hearing will be held in the U.S. You or Swarovski may elect to have the arbitration conducted by telephone or based solely on written submissions, which election shall be binding on you and Swarovski subject to the arbitrator's discretion to require an in-person hearing. No variance from this policy will be allowed except as may be otherwise communicated at the time of the Offer, or where legally required. All their customer service only promise to call but never call back. 5.2. Nestled between the Alps of Austria and armed with his new patented hydroelectric grinding technology, Swarovski has made constant efforts to stay at the heart of glass cutting progress and the goal was ambitious. With just a few clicks, youll be able to find information and answers in the form of articles, videos, and downloads (currently in German and English). All prices of Products on the Website are the prices for the Products only. She tried to clean them with the same jewelry cleaner that she cleans her wedding band in, and it destroyed them completely. 12.8. Items purchased in the Online Shop may be refunded up to 14 days after . Terms & Conditions Distance Sales Offline. Swarovski will screen your personal data with relevant export control and sanctions lists. Fax: +1-800-870-5660 If you register an account with Us, you agree to (1) keep your username and password or any other Credentials always needed to login secure and confidential at all times, and (2) to comply with all security directions and recommendations given by Us. All content is copyrighted as a collective work under the U.S. copyright laws and Swarovski owns, to the fullest extent allowed by such laws, the copyright in the selection, coordination, arrangement, and enhancement of such content. These general terms and conditions and any policies or documents to which a link is provided herein (hereinafter referred to as the GTCs) apply to all orders through https://www.swarovski.com/en-US/# (the "Website") mobile websites, and applications owned by and / or operated by or on behalf of Swarovski Canada Limited Swarovski Digital Business USA Inc. (hereinafter referred to as Swarovski / We / Us / Our). If you work in an industry that has anything to do with sparkle; whether its jewellery, chandeliers, showbusiness, cars, home furnishings, fashion design or cosmetic beauty, odds are you are aware of Swarovski and their famous crystals. The full range of Swarovski crystals can be purchased in retail, mixed and wholesale packs of crystals, alongside our other ranges of crystals, findings, tools and accessories, allowing you to checkout with everything you need in one go. Just in case anyone didn't know. November 25, 2020 If you have been successful at this stage, your application is provisionally approved and full onboarding with Swarovski takes approximately one week. 5.4. As a result of their mistake, the only alternative offered to me was to receive a ring of similar value. This means we will be given sufficient time to prepare for the changes and adapt. The Section headings used in these GTCs are for convenience only and do not form a part of these GTCs and no construction or inference shall be derived from them. In this instance, we would recommend purchasing Serinity Crystals, because they are closest alternative to Swarovski Crystals. } PRICES AND ADDITIONAL COSTS It helps to display images as clearly as possible at different distances. $(this).closest('#orderTrackingFormConfigWrapper').find('.js-orderTrackingFormConfig') Returns Process var messages = data.fv.getMessages(data.element); The arbitration will be conducted by the American Arbitration Association (AAA) under its rules, including the AAA's Supplementary Procedures for Consumer-Related Disputes. 5.6. To return your order follow the steps found on Our Returns and Exchange page, found here. message: 'The number of characters for this field must be between 0 and 35', message: 'Please enter a last name', The arbitrator may award relief (including monetary, injunctive, and declaratory relief) only in favor of the individual party bringing the claim, if such relief is warranted by the facts and law. Besides above permission, you may not modify, adapt, reproduce, remove, delete, augment, add to, publish, transmit, participate in the transfer or sale, lease or rental of, create derivative works or change the Website or its Content nor incorporate the Website or its content into any other website, online platform or similar. IT AFFECTS YOUR RIGHTS AND IMPACTS HOW CLAIMS YOU AND SWAROVSKI MAY HAVE AGAINST EACH OTHER ARE DETERMINED. Customer Service Mon - Fri 8:30 AM - 5:00 PM EST (800) 426-3089 info-us@swarovskioptik.com. LIMITED WARRANTY You can search without creating an account: simply enter a question or a search term and the system will suggest not just an answer, but also anyrelated articles. Items purchased in the Online Shop may be refunded up to 14 days after their receipt. Fashion blog: 170 Likes, 0 Comments - BLUESTREAK STUDIO (@bluestreak_studio) on Instagram: "Apply today to see if you can become a Swarovski approved customer so that you too may create the . Your personal data will be processed in accordance with our Privacy Statement. After you have submitted your Product order, you will receive an order confirmation email with your billing and delivery address, order number, details of your chosen Products, final price and shipping mode. send a query directly to customer services and maintain an overview of the open and resolved queries youve sent us. TEST THE IMAGE QUALITY OF YOUR DEVICE IN DIFFERENT WAYS. Email: customer_service_us@swarovski.com Applicable Law and Venue. 1.4. No matter whether you prefer to call us on the Swarovski Optik phone number, use social media a lot, or are happy sending us an email, we look forward to hearing from you. } We are reputable, knowledgeable, and have a world-wide customer base with thousands of satisfied . Your browser blocks cookies, please enable cookies and reload to continue using the website. Pre-Orders For more information, please see our max: 35 b) If the repair is not subject to the product warranty:You will receive a cost estimate for the repair by phone call, mail or e-mail from SWAROVSKI OPTIK North America. This was just a few weeks later? You further confirm that the credit/debit card is valid and the inputted payment details are correct. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Some parts or all the Website or Products may not be available to the general public, and we may impose eligibility rules from time to time. Our promise. How can I get Swarovski Optik spare parts? It is not currently possible to return Products purchased in Swarovski Stores through the Website. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Swarovski products stand apart from the rest of the crystal market for several reasons, primarily it is their attention to detail and sheer dazzling quality, but it is also the power of their branding! if (!value.trim().match(new RegExp('^[. The seat of arbitration shall be Providence, Rhode Island. Click here to book an appointment in store, 125 Years of Light Special Edition Book, Liberal Youth Ministry for Swarovski Creators Lab. Cancelation of an order may be possible if you contact Us by phone or live chat within thirty (30) minutes of receipt of your order confirmation. Be the first one to find this review helpful. $errorContent = data.element.closest('.form-combo-molecule').find('.errors');
.on('success.field.fv', function(e, data) { If an error in pricing is discovered after your order has been submitted, Swarovski will inform you of the error at which time you may cancel or reaffirm your order at your option. If the cancelation button is greyed out inactive your order cant be changed or canceled at this stage. You will receive a welcome email from us informing you that your business has been fully approved by Swarovski and a Global Sourcing Key (GSK) has been assigned to your business. 2.2. Swarovski reserves the right to change prices, terms, specifications, and warranties for products on this Website at any time without prior notice. The company is known for offering customers high-quality crystal products, including crystal jewelry, chandeliers and their world-famous figurines. For bundle-promotional sets, where you enjoy a promotion or discount as a result of purchasing one or more items (e.g., buy 3 items and get 10% off each item or where savings for each product are stated), you can return any of the items purchased separately. Additionally, if you decide to return only part of an order that has been purchased with a discount/promotion offer applied, the amount refunded will be subject to the minimum purchase amount placed on the offer, the value of the discount will be adjusted accordingly, and only the amount relevant to the returned item will be refunded. We reserve the right to make changes to the Website and these GTCs at any time by updating this posting. available on the Afterpay website will also apply to your purchase. OTHER IMPORTANT TERMS For those of you who use swarovski crystals:-. Vouchers and customized Products generally cannot be replaced or returned. Bluestreak Crystals. EXCEPT FOR BODILY INJURY (INCLUDING DEATH) AND DAMAGE TO REAL PROPERTY OR TANGIBLE PERSONAL PROPERTY, SWAROVSKI SHALL NOT BE LIABLE FOR MORE THAN THE AMOUNT OF ACTUAL DIRECT DAMAGES SUFFERED BY YOU, UP TO THE AMOUNT CUSTOMER PAID FOR THE PRODUCT(S). All complaints or warranty claims may be sent to this address. 12.2. or as otherwise specified in the Check-Out process as you submit your order. /* Get the messages of field */ a) non-availability of Product(s); For delivery outside of the United Kingdom, import taxes & customs duties may be due on entry to your country. If the cancelation is still possible you will be asked to confirm the action. We reserve the right to make changes to the Website and these GTCs at any time by updating this posting. 2.3. } } For further enquiries or to place an order: We will continue to offer Swarovski crystals toall our customersuntil, Ifyou would like to continue purchasingSwarovski Crystals from us after the. autoFocus: false, Gift Card. trigger: 'blur', We will reimburse in the same means of payment as for the initial transaction; in any event you will not incur any fees as a result of such reimbursement. Rifle scopes, on the other hand, can not only be focused but can also facilitate whats known as parallax, in order to produce even sharper images. Dealer Locator Find dealers near your location Go to Dealer Locator. h) if We have reason to believe that you are not a consumer but a commercial buyer. Accordingly, Swarovski will deduct from the amount to be refunded to you (i.e., the discounted price paid for the item(s) in the bundle that you have returned) the difference between the regular price and the discounted price of the remaining items in the bundle that you do not return. 3.1. All complaints or warranty claims may be sent to this address. Store is in West Farms Mall, Farmington, CT. We will periodically offer limited-time sales, extra savings, or other promotions, which are date-and-time-bound discounts while supply lasts (Offers). Changes to the shipping address are not permitted once your order has been placed. To safeguard your information, We may partner with third-party vendors who both process your payment information and conduct fraud prevention checks for purchases. replaceDatePatternWithValue(mandatory, fieldCode, dateFormat); var messages = []; 4.
Swarovski Crystals | Continue To Purchase From October 2021 If you have any questions or need help or advice our sales team are here to offer you support.
Swarovski Crystals - Important Changes & Action Required - Milled OFFERS ARE NOT VALID FOR THE PURCHASES MADE IN PAST, BEFORE THE STARTING DATE OF THE OFFER. The arbitrator will decide all claims in accordance with applicable law. Free standard shipping over $75. . If you are willing to accept the new brand restrictions and sign a Brand Control Agreement with Swarovski, we can continue to supply you with Swarovski Crystals: Any business wishing to continue to use Swarovski Crystals are now required to complete the Application Form at the bottom of this page. I recently bought the Dextera hoop earrings/Octagonal, Full pav, Medium, White, Rhodium for $189. Any compensation for non-performance shall be excluded. All information provided by you will be treated securely and strictly in accordance with all applicable data protection laws and Our Privacy Policy / California Privacy Rights. We will make efforts to deliver the Products at a specific time if you have requested this, but generally cannot make binding promises to do so. f) if there is reason to believe that you are in breach of the GTCs; Notwithstanding any language in this Section 9 to the contrary, Swarovski agrees that the limitation on liability for actions under or related to this Agreement will not apply to claims brought by New Jersey consumers for damages caused by Swarovskis intentional, reckless or grossly negligent conduct. Unfortunately not, Swarovski will not approve the use of applying crystals to teeth. As part of the application process there are some key questions that help confirm if your brand or business meets the requirements: We receive frequent applications from companies wishing to purchase Swarovski Crystals, this is because the rules may be strict, but the quality of the crystals you can then use in your products, will be the best. Note that if you pay fully by Gift Card, the amount paid can only be reimbursed as a Gift Card. If you work in an industry that has anything to do with sparkle; whether its jewellery, chandeliers, showbusiness, cars, home furnishings, fashion design or cosmetic beauty, odds are you are aware of Swarovski and their famous crystals. As soon as the Product reaches our warehouse, you will receive a return confirmation email and a full refund on the same payment method used to place the order. We only accept payment in the form of USA currency. if you become aware of or suspect any unauthorized use of your password or if your password becomes available to an unauthorized party. if (!value.trim().match(new RegExp('^[a-zA-Z0-9]*$', ''))) { This web site has in no way been approved by Swarovski A.G. Applicability }; Please return your item(s) to the following addresses: SWAROVSKI OPTIK North America Ltd.Attn: SOP Returns2 Slater RoadCranston RI 02920USA, SWAROVSKI OPTIK Vertriebs GmbHDaniel-Swarovski-Strae 706067 AbsamAustria. Since I purchased the ring it has tarnished and the integrity of the material is no longer suitable for wear. when entering one field. I am tired of it. min: 0 You can track your return parcel with the link provided by the return carrier. Once your online return has been processed, you will receive a return confirmation email and the refund will be processed. If you are willing to accept the new brand restrictions and sign a Brand Control Agreement with Swarovski, we can continue to supply you with Swarovski Crystals: Any business wishing to continue to use Swarovski Crystals are now required to complete the Application Form at the bottom of this page. We are not liable if certain Products are not in stock or are not available. For example, a 10% discount (with a minimum purchase amount of USD$100.00) will be removed if the returned product(s) brings the total order value below USD$100.00 In case of a promotion with staggered prices, always the lowest amount will be refunded. var day = $("#" + fieldConfigCode + "_day").val(); Swarovski Products Warranty Products Care advice Watches Your online purchase Order status Order Shipping Payment Returns & exchange Click & Collect
Terms & Conditions | Swarovski United States Refunds can take up to 10 working days to show on your account. This email is solely a confirmation that We have received your order, not a confirmation that we have accepted and will fulfill your order. 12.12.
Swarovski Approved Customers Only - Please login to your account.
Find retired Swarovski crystal collectibles at discount prices on The unwanted item should be returned and a new order placed for the desired item(s). The price cannot be adjusted after the completion of the Check-Out process. If you are interested in purchasing Swarovski crystals, you are required to be pre-approved and sign a Brand Control Agreement directly with Swarovski before we, or any direct Swarovski distributor, will be able to sell to you. Phone: + 1-800-426-3088 (Monday Friday, 9:00 am - 6:00 pm, EST) More precisely, Swarovski will establish new brand control agreements and wishes our B2B customers to accept, that the purchase of crystal components does not entitle the customer to use the Swarovski brand when selling finished products embellished with Swarovski crystals. * On success field validation, enable submit button. Carbon-neutral shipping & returns on all orders.
Swarovski approved . So happy - Kayleigh Jayne & Co | Facebook Payment Conditions To cancel an order, please log in to your customer account, then search the relevant order amid your order history and click the cancel order button. I sent my wedding ring to the Naples location for repair in August 2022. invalid: null, In some instances, we may ask for more information. If you want to continue to buy swarovski after september you have to be an approved wholesale buyer. Sign up to the Swarovski Club today and receive 10% off* on your next online purchase (full-price items only).
As stated above in Section 2.1, all orders are subject to acceptance by Us. Ensure that you provide a valid and correct shipping address. Be first to receive updates on new collections, style inspiration, gift ideas and exclusive access. valid: null, We only accept payment in the form of USA currency. The next day they gave me a 25% voucher code but that didn't work either while purchasing other product online. If you would like to continue buying Swarovski Crystals from 1 October 2021 onwards, please complete the application form on our website. By completing the Check-Out process and clicking the BUY NOW button, you enter into a binding offer to purchase Products; however, all orders submitted by you are subject to acceptance by Us. validators: { } OFFERS ARE NOT VALID FOR THE PURCHASES MADE IN PAST, BEFORE THE STARTING DATE OF THE OFFER. Your rights are protected under the Truth-in-Consumer Contract, Warranty and Notice Act and New Jersey law generally. *$)', ''))) { We decided to purchase bracelet and sales clerk took box out. If you choose the Click & Collect option, all risk of damage to, or loss of the Products shall pass to you upon the collection of the Products in the designated Swarovski Store. 2023 Bluestreak Crystals. You and Swarovski also both agree that you or We may bring suit in court to enjoin infringement or other misuse of intellectual property rights. They tarnished and dulled. } ), sending you an email confirming that the Products have been dispatched to the designated Swarovski Store and can be picked up within seven (7) business days from and including the date of the confirmation email; or Your browser blocks cookies, please enable cookies and reload to continue using the website. Where available, your purchase will be subject to the, Alipay Privacy Policy and Terms and Conditions, We also offer Apple Pay as a payment option for customers who use an iOS device and a Safari browser when checking out. Swarovski reserves the right to limit the number of Products (or the number of a particular SKU) that may be sold to you. Once you have gained approval to purchase Swarovski Crystals, we can supply you with the entire range of Swarovski beads and crystals in retail, mixed and wholesale packs, including, but not limited to the following product categories: Swarovski Cubic Zirconia Jewellery Stones, Swarovski Flat Back Rhinestones Colour Chart, Swarovski Flat Back Rhinestones Crystals Non Hotfix. If the Product is available, it will be reserved for you for two (2) business days from notification to you, in accordance with Section 2.3. /* Remove the field messages */ callback: { By using the Website, you agree to be bound by the GTCs in effect at the time of your use or purchase. With receipt of the Product all risk of damage to, or loss of the Product shall pass to you. This defense and indemnification obligation will survive this Agreement and your use of the Website or Services. ACT NOW SWAROVSKI OPTIK's top priority is to satisfy all its customers. We may transfer Our rights and obligations under these GTCs to another Swarovski legal entity or third party with whom We have a legal relationship with.
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